HotNovel Privacy Policy

We (HotNovel) pay great attention to your private information. We hope you (users) will understand how we use your information while using the services of HotNovel. Therefore, we hope you will take the time to read the following policy carefully.

Please notice that if you choose to use our service, it means not only that you agree the terms of this privacy policy, including our revisions and updates, and agree us to collect, use and save your privacy information, but also you have known the risks of using or sharing your privacy information.

Information Collection

We may collect information relating to your account, such as your name, email address, password, gender, nationality, subscription and any other information you choose to provide. You may also log in the App through your Facebook account, Google Play account, or other third-party accounts (if applicable), and your account may be recorded on our server. On this condition, we will collect information that you have allowed these platforms to provide to third parties, such as your nickname, gender, birthday, and profile photo. If you log in the App with your iOS account, we will collect your Apple ID automatically.

If you wish to delete your account and all associated user data, you can find the corresponding path for deletion in the App's settings (Me-Settings-Close Account), or initiate account deletion via the website we provide in the product details on Google Play when the function is available. Please kindly note only Android user can delete account and associated user date through the website we provide.Such as information you provide when you participate in a survey, contest, promotion or interactive area of the Services or when you request technical or customer support.

When you visit the Services, our servers automatically record certain log file information, such as your Internet Protocol (“IP”) address, operating system, browser type and language, referring URLs, access times, pages viewed, links clicked and other information about your activities on the Services.

We collect information about the mobile device you use to access or use the Services, including the hardware model, operating system and version, unique device identifiers, GAID/AAID/IDFA, MAC address, Android ID/UDID, mobile network information and information about your use of the Services. With your consent, we may also collect information about the location of your device. For more information about how you can control the collection of location information and/or our access to other applications on your device, please see “Your Choices” below.

We and our service providers use various tracking technologies, including SDKs, cookies and tracking pixels, to collect information about you when you interact with our Services, including information about your browsing and purchasing behavior. For more information about tracking technologies, and how to disable them, please see “Your Choices” below.

How we use your information

We may use information about you for a number of purposes, including:

1.Providing and improving our services

Providing, maintaining, and improving our services, including the specific HotNovel features you choose to use;

a. Personalizing your use of the services;

b. Developing new products, services, and features;

c. Determining whether the services or specific content are available in your country;

d. Recording and displaying your historical transaction information;

e. Measuring, tracking, and analyzing trends in usage in connection with your use or the performance of our services.

2.Communicating with you about our services

a. Sending you information you have requested from us or that we think you may find useful, such as updates or changes to our services;

b. Collecting feedbacks about our services;

c. Contacting you to resolve disputes, provide assistance, or notify you of changes to our policies or terms.

3.Keeping our services and community safe and secure.

a. Detecting, investigating, preventing or reporting intellectual property infringement, spam, harassment, fraud, security breaches, other potentially prohibited or illegal activities, or to otherwise help protect your account and the HotNovel community;

b. Enforcing our Terms of Service or other applicable contracts, agreements, or policies;

c. Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or other third party.

4.Service providers

HotNovel engages with third-party companies and service providers (such as payment processors and analytics providers) to help us provide or improve our Services. These third parties have limited access to your information, and may only use the information provided to perform specific tasks on our behalf.


All of your information is stored in a secure manner and has limited access by our authorized personnel. Please note that the information we currently collect about you is stored in Mexico.

We may store information on remote servers operated for us by a cloud service provider and in our "data center" in Mexico. Regardless of where you use the Application or provide information to us, your information may be transferred to and maintained on servers or data centers located outside of the country in which it was collected.


We may allow third-party partners to serve personalized ads on our behalf across the Internet and to provide analytics services. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as demographic data, usage data and other information we collect from you. These ads may also be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.

These third-party partners will collect, use, store, share or otherwise process your information solely for the purpose of providing you personalized ads. We neither have access to, nor does this Privacy Policy govern, the use of tracking technologies that may be placed on your device you use to access the services provided by such non-affiliated third parties. If you do not agree on such third-party partners’ privacy policy or are unwilling them to process your personal information, please do not agree or accept this Privacy Policy.

In addition to the above, we also provide advertisers and/or advertisement agencies with reports about the kinds of people seeing their ads and how their ads are performing. To provide you with personalized ads, we also share certain information with these third parties, such as your IP, GAID, AAID, device version, country code, and network type.

We also work with third-party partners who help us provide and improve the App and our Services. We do not sell any of your information to anyone. We also impose strict restrictions on how our partners can use and disclose the information we provide.

We assure you that we strictly adhere to the requirements set by Google Play. We will only use the AAID that we collect for advertising purposes and user analysis. Before we collect your AAID, we will confirm the status of the "Choose to opt-out of interest-based advertising" or "Choose to opt-out of personalized ads" settings. If you choose to opt-out, we will not collect your AAID.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and I cannot guarantee its absolute security.

Your account information is protected by a password. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and device secure, such as by logging out after using the Services.

We have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

a. Meet any applicable law, regulation, legal process or enforceable governmental request.้

b. Enforce applicable Terms of Service, including investigation of potential violations.

c. Detect, prevent, or otherwise address fraud, security or technical issues.

d. Protect against harm to the rights, property or safety of HotNovel, our users, or the public as required or permitted by law.

Children’s Privacy

These Services do not address anyone under the age of 17. We do not knowingly collect personally identifiable information from children under 17. In the case we discover that a child under 17 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Your choices and rights

You can access and edit most of your profile information by signing into your account. We also provide a number of tools in Settings that allow you to control your information. Should you choose to do so, you may delete your entire account in Settings.

If you have any questions on how to use those tools, or want to know about any rights you may have in the country where you live, please contact us at the email address provided at the bottom of this policy.

Data Retention Time and Deletion

We retain your information for as long as it is necessary to provide you with the service or fulfill the transactions you have requested or authorized. Where we do not need your information in order to provide the service to you, we retain it only for so long as we have a legitimate business purpose in keeping such data, including to comply with our legal obligations, enforce our agreements, resolve disputes, and as necessary for the establishment, exercise or defence of legal claims.

You can request deletion of your data at any time by contact us at . We will evaluate such requests on a case by case basic.

You have the ability to delete your Account, and you should understand that upon deletion of your Account, you will lose the right to access or use all or part of the Platform. After you have deleted your account, we may retain certain information in an aggregated and anonymised format.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about my Privacy Policy, do not hesitate to contact me at